Last updated: February 6, 2024

Introduction

This Privacy Policy aims to help you understand the personal information collection, use, disclosure and retention practices of Nutech Digital Inc. and its affiliates (“Company”,“Nutech Software”, “Nutech TMS”, “Nutech TDG”). By providing personal information to us (whether via our website, our software, by email, in person or over the phone), you agree to the processing set out in this Privacy Policy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

There may be links from our Sites to other web sites; note that this Privacy Policy applies only to our Sites and not to web sites of other companies or organizations to which our Sites may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.

Although you are not required to register to access our Sites, you may be asked to provide us with personal information when you visit certain sections of our Sites. Your use of our Sites signifies your acknowledgment and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Sites. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.

Personal Data We Collect

We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, contact forms and the like.

• User-provided Information: This is the information you provide directly to us when you register for our services or update your profile. It includes your name, email address, postal address, phone number, and any other personal details you choose to share with us.
• Usage Data: This is technical data that we collect automatically when you use our services. It includes data such as your IP address, browser type, device details, the pages you visit on our site, the time and date of your visit, and other similar information. This data helps us understand how users interact with our services and enables us to improve user experience.
• Billing and account information: This includes your billing address, details of your bank account or credit card, and any other information related to your payment methods.
• Analytics: We gather data about how you engage with our software. This encompasses the resources you use, the pages you view, the duration of your visit on a page, and the route you took to reach our website. Moreover, we keep a record of your website visits and the activities you perform while using our website, such as mouse movements, clicks, pages visited, text input, duration spent on a page, and other relevant actions.
• Device Information: This covers details of the device you employ to interact with our software. It includes information like your IP address, operating system, browser type, mobile network details, and the telephone number of your device.

How We Use Your Personal Data

Before forwarding us any personal information, please be advised that any information gathered on our Sites may be used in the aggregate for research and development relating to our Sites and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes:

• Service Provision: We primarily use your data to provide, maintain, and improve our TMS services. This includes managing your account, processing your transactions, and personalizing your experience.
• Communication: We use your contact information to communicate with you about service updates, technical issues, security alerts, and respond to your inquiries or requests.
• Analysis: We analyze usage data to improve the efficiency of our services and develop new features or services. We use data to monitor interest in our range of products and to assist us to tailor the content of our Sites to your needs by collecting information about your preferences through tracking of patterns page views on our Sites.
• Promotions: in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.

Sharing and Disclosure of Personal Data

We respect your privacy and do not sell or rent your personal data. However, there are circumstances where we may share your information:

• Service Providers: We may share your data with third-party service providers who perform functions on our behalf. These providers are contractually obliged to handle your data securely and use it only for the purpose it was provided.
• Legal Obligations: We may disclose your data if required by law, or to protect our rights, property, or safety, or that of our users or the public.
• Business Transfers: If our company undergoes a business transition, such as a merger, acquisition, or sale of assets, your personal data may be among the transferred assets.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access and Correction: You can access your data and correct, update, or request deletion of your personal information at any time.
• Objection and Restriction: You can object to our processing of your personal data and ask us to restrict processing of your personal data.
• Consent: If we’ve asked for your consent to process your personal data, you can withdraw that consent at any time.

Security

We take the security of your personal data seriously:

• Measures: We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
• Compliance: We strive to comply with applicable laws and regulations related to data protection and privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.

Changes to This Privacy Policy

We may update this policy from time to time:

• Updates: Any changes will be reflected on this page, so you’re always aware of what information we collect, how we use it, and under what circumstances we disclose it.
• Notification: Depending on the nature of the changes, we may notify you by posting a notice on our site, or by sending you an email.

Disclosure Of Information

The Company will not disclose personal information that you provide on its Sites to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event/side effect, in which case the Company may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.

We will not sell or otherwise provide the information we collect to outside third parties or affiliates for the purpose of direct or indirect marketing or promotions.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Protection of Children Online

The Company considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Sites or help-seeking information lines.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Contact Us

If you have any questions about this privacy policy, please contact us:

• Contact Details:
  [email protected]
  (888) 470-2966
  1692 Dublin Ave #1, Winnipeg, MB R3H 1A8
• Response Time: We aim to respond to all legitimate requests within one month.