Reputation Management
80% of consumers trust online reviews more than a close personal referral.
What is reputation management and why is it important? Your business reputation refers to what people are saying about you online. This includes reviews and mentions of your services and products on public forums and social media. Good reviews are extremely beneficial, it establishes credibility and trust. This creates new customers who value you more over your competitors that don’t have reviews.
You need to manage and generate positive chatter. It’s imperative for most customers to look you up online before deciding to do business with you. Ultimately, your customers’ experiences is what defines the future of your business.
Unfortunately, not every business owner has the time or energy to keep track of their online reputation. Even if you have a good relationship with your customers, it takes a while to build a strong base of real online reviews and positive interaction. Nutech can generate, monitor, and respond to all this chatter for you.
Around half of consumers would not purchase a service/product if it has less than 4 stars. Reviews matter. Take control of your online presence with our reputation management.
Our Services
Review Generation
Generate reviews from real customers. We send out review requests, gather ones from all over the web, and work with 3rd party review sites to display positive ones!
Monitoring
Receive an alert when reviews are submitted to all popular review sites. Our reports also break down how you’re faring in online conversations.
Advanced Listening
Compile any mention of your business or service from news sites, blogs, forums, and social media. We can even monitor your employee’s activity on social media.
Competitor Insights
Observe what your competition is doing online and compare your presence to easily build strategies and gain more customers in your area.
Review Responding
Our marketing strategists will know how to properly respond to all positive and negative reviews, and we do so on behalf of your business.